Sispace AG administers client data with the strictest confidence. Outsourcing to us makes sense because our company can manage the workload fast, cost efficiently and proficiently. All of Sispace’s archives are highly secure and safety-compliant. All records are filed anonymously and “chaotically” (in the sense of the RM standards ISO 15489) in semi static archives.

What does anonymous and chaotic mean?

Anonymous filing means that Sispace AG can guarantee the document recovery based only on the unique label. All other information on the containers can be omitted. Therefore Sispace can ensured, that the files are stored without any identifying text which would indicate any connection to a person or company.

Chaotic filing doesn’t mean documents can no longer be found. Using a “chaotic storage” system, no information about the origin will be used, therefore this adds additional security.

Sispace AG can trustfully process and manage your files during their entire life cycle. If requested, Sispace AG can take care of the complete life-cycle, from data entry up to disposal.

Clients can also use only individual services from Sispace if desired. Files can be stored for a certain amount of time if wished. Each individual step will be implemented according to ISO standards. The process of data entry will be done in compliance with Art 35 DSG. Sispace works with a trusted third party to carry out disposal.

Document Request

Sispace AG can give you access to the stored information at any time. The request is classified according to priority.

Normal Request: Requested files will be delivered within one working day.

Emergency Request: The client has access to the requested files within half a working day.

Express Request: Files can be retrieved on short notice, also outside of the normal office hours (Best Effort Practice).

Scanning on Demand: Sispace will send the digitalized requested file to the network location specified by the client. Therefore it is possible to receive the requested information within 20 minutes. Scanning on Demand has the advantage of working with a highly dependable copy and the original will stay in the archive.

Scanning

Sispace AG has very advanced scanning solutions and can help process your company’s data electronically and prepare it digitally. Sispace’s clients benefit from the additional value of dossier creation and a dedicated indexing system. The correct format is just as important as making the right choice regarding availability and redundancy.

Copies

The Sispace  team will take on all kinds of copy tasks.

Mikrofilming

Micro film is well suited for long term data storage. Micro film is attractive because of inherent security as well as the prevention of additional cost. The new technology in the area of micro filming opens up new and intelligent possibilities.

Micro film is the most professional and reliable long term safekeeping. Micro film is the only medium that allows a economical long term safekeeping. It is also the only medium that passed the field test.

File Disposal

The disposal of files is done according to disposal-agreement. The data protection law disposal of information media is done according to DIN 32757. This regulation is defined by five security levels.

The process of disposal involves the following steps: putting the material in securely sealed metal containers, and transporting them directly from the archive to the business partner. A Sispace supervisor is present during loading, transporting up to the point of the disposal of the material. This happens exclusively during day time and until the job is completed. Any destroyed material will be used as raw material for manufacturing in the paper industry.

More Services

Active File Management, Search orders, Make available infrastructure for research, transportation